Out of the box, my new DVR was set to receive RF commands from its remote - but my universal remote was programmed to send IR. Problem 2: Which Wireless Frequency Do Your Devices Use – RF or IR?Īudio-video components are factory-set to receive commands from their own, dedicated remote via one of two types of signals: Infrared (IR) or Radio Frequency (RF). With other brands, it might mean checking their website for updated command codes. With computer- and software-based universal remotes, this means plugging them into your computer via USB. Then try updating your universal remote’s stored codes. Solutions: Check that you’ve entered the EXACT model numbers for the devices you’re trying to control. And again, a small error may lead to a big problem. Ian also explains that the command codes stored by universal remote companies when a new component is first released may have slight errors. If you input during set-up that you have a Sony BDV-300 home theater, but you actually have a BDV-300a, most of the functions may work perfectly, but some may fail. Ian explains that even within the same brand, line, or even model, there are extreme variances in the codes these devices use to perform actions on the device. Most of the lasting problems with universal remotes stem from mistakes made during set-up. Problem 1: During Set-Up, “Close” Isn’t Good Enough I have a Logitech Harmony remote, so Iasked Ian Crowe, a senior manager at Logitech, to help me troubleshoot the most common mistakes people make with their universal remotes. There are three significant makers of universal remotes: Phillips,Universal Remote Control, and Logitech. Good news: you can fix five of the most common problems yourself.
But many universal remotes have performance issues, connectivity problems, or just don’t work right. A universal remote should save time and frustration, consolidating all the device commands into a few button presses.
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